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Privacy policy

This Privacy Policy (“Policy”) describes the policies and procedures on the collection, use, disclosure and protection of your information when you use our website located at carrotfoodelivery.com, or the CarrotFooDelivery mobile application  made available by N-Dimensions Food Services Pvt Ltd .(“CarrotFooDelivery”, “Company”, “we”, “us” and “our”),  a private company established under the laws of India having its registered office at 72 A VRUNDAWAN SOC SASWAD - SONORI ROAD, PUNE, Maharashtra, India, 412301

The terms “you” and “your” refer to the user of the CarrotFooDelivery Platform. The term “Services” refers to any services offered by CarrotFooDelivery.

 

YOUR CONSENT

By using the CarrotFooDelivery Platform and the Services, you agree and consent to the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by us in accordance with this Policy.  If you do not agree with the Policy, please do not use or access the CarrotFooDelivery Platform.


The Information We Collect and How We Use It:

Your Personal Information- Personal Information is the information that can be associated with a specific person and could be used to identify that specific person whether from that data, or from the data and other information that we have, or is likely to have access to. We do not consider personal information to include information that has been made anonymous or aggregated so that it can no longer be used to identify a specific person, whether in combination with other information or otherwise.

We collect this information:

  • directly from you when you provide it to us; and/or
  • automatically as you navigate through our Services (information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons and other tracking technologies).

Information You Provide to Us:

The information we collect on or through our Services may include:

 

  • Your account information: Your full name, email address, postal code, password and other information you may provide with your account, such as your gender, mobile phone number and website.

  • How we use the information we collect:

    • We use the information we collect from and about you for a variety of purposes, including to:
    • Process and respond to your queries
    • Understand our users (what they do on our Services, what features they like, how they use them, etc.), improve the content and features of our Services (such as by personalizing content to your interests), process and complete your transactions, and make special offers.
    • Administer our Services and diagnose technical problems.
    • Send you communications that you have requested or that may be of interest to you by way of Whatsapp Message, or telephone calls, or any other mode of communication. 
    • Generate and review reports and data about, and to conduct research on, our user base and Service usage patterns.
    • Provide you with customer support.
    • Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
    • Notify you about changes to our Services